Presenting

OK since I'm obviously terrible at getting up in front of the class and saying anything I'll try to explain what i meant.

words are powerful. they are events. they are cause and effect. a word causes a reaction internally, an understanding.
words are formulaic. requests are, usually, filled out, demands too. power of politeness in request, in words. conditioning i suppose.
names are difficult to resist. they cause things to become personal. especially full names...

i had this thought out so much better last night. and it still doesn't make much sense